SCRUT Technology Sdn Bhd ("TAPIS", “we”, “us” or “our”) operates this SERVICE to provide online purchases of goods and services. This Refund Policy is intended to inform visitors and customers regarding our policies for refunds and returns when purchasing through our Service. By making a purchase, you agree to the terms outlined in this Refund Policy.

Refund Process

To initiate a refund request, please contact us at [email protected] with your order details and proof of purchase. Once your request is reviewed:

• If approved, we will process your refund to the original method of payment within [5-10 business days].
• If rejected, we will provide you with an explanation and alternative options such as an exchange or store credit (if applicable).

Changes to This Refund Policy

We may update our Refund Policy from time to time. You are advised to review this page periodically for any changes. Changes are effective immediately after they are posted on this page.

Contact Us

If you have any questions or concerns about our Refund Policy, please do not hesitate to contact us at:

Email: [email protected]

Effective Date

This Refund Policy became effective on: Aug 31, 2025.